Support & Services

We provide Technology Advise

You need the input of a technology professional - fortunately you don’t need to hire one. Typically small businesses don’t hire an in-house attorney or accountant. Instead, when they need legal or financial advice they work with a professional whose opinion they value. When you need information technology advice, our Technology Advisors are the answer. Our Technology Advisors are highly trained professionals that specialize in helping small business owners use technology to improve and protect their businesses.

We Help You With Your Technology Planning

Your technology plan must evolve as your business needs change or when new technologies become available. Our technology planning process will assure you that your technology investments are aligned with your business objectives. Your plan will prioritize and coordinate the implementation of your technology projects, document your investments in technology, and provide you with data for budgeting purposes.

You Will Have Peace of Mind

Many business owners spend sleepless nights wondering about unknown opportunities and unknown problems. As a client of Flexible Systems, you will work closely with a Technology Advisor who is dedicated to your business. Your Technology Advisor will understand your business and look for ways to help you reduce expenses, increase revenue and manage risk. We will systematically review your business and technology to make sure that you have the information you need to make informed decisions.

Project Support

Our engineers will work under your direction, either independently or side-by-side with you or your staff, to complete your IT projects. Our engineering team is available on an hourly, daily, weekly or monthly basis.

Supplemental IT Services

There may be times when it makes sense to offload some of your responsibilities to our IT support team. We offer many IT support services which can be customized to help you manage your work load or provide support to your end users when you are not available.

Use Our Staff as an Extension of Your Staff

Many of our clients use our engineers to surge their existing staff. We can provide the manpower you need to help you successfully complete your projects.

Network Design / Product Selection

When you are gathering information about what your options are, it is helpful to talk to an engineer who understands what you are trying to accomplish and is not a salesperson for the manufacturer. We will provide unbiased opinions and will deliver proposals that explain your options in plain English. We guarantee rapid turnaround on all proposals and quotations.

Information Technology Training

Flexible Systems provides our clients access to our Hands-On Technology (HOT) Lab. Our HOT Lab will allow you to get hands-on experience with any technology you are interested in learning more about.

IT Sevices

Consultancy, Installation and Maintenance

All our services are carried out to the highest standards of quality and safety. We have a proven track record for delivering quality installations on time and within budget. All our services are carried out to the highest standards of quality and safety. We have a proven track record for delivering quality installations on time and within budget. Whether we are dealing with a simple standalone system or developing a complex data network, we treat every task with the same attention to detail. As part of our commitment to quality customer service, we aim to build long-term working partnerships with our clients. Once your network is fully installed we continue to provide you with an excellent support and maintenance service with scope for future expansion built into all the projects we undertake. One reason why our clients tend to stay with us is that we develop an understanding of your business and how it operates. This enables us to develop and install a cost-effective, flexible system that will expand in line with your business needs.

Tell us your business IT needs and we can create the solution for you, from streamlining and standardising procedure to specialist data storage or ensuring due diligence.

If you already have a business IT support department or use an external company, but feel you need some additional help or peace of mind.

If you feel you do not require your own IT support department we can effectively manage your systems saving you time and money.

We don’t just offer support, we can assist your company in many other business IT service related areas.

IT Support

At Your IT Department, we are here to ensure that your IT systems are working as they should at all times. We know that a system failure in any business can have severe consequences, that’s why we’re on hand to provide our expert assistance when you need us.

Our IT support services are tailored to help you – we don’t just offer generic solutions to all IT issues, we make sure that the work we provide is the best, most appropriate service for your business. Whether you have an issue that requires us to work together with your own IT team, or you need us to take full control of the service, we have the skills, the people and the passion for providing whatever you need.

Why Outsource IT Support?

Reducing Costs
Managed IT Support provides a low priced, fixed cost solution and can save your business thousands.

More Time To Run Your Business
If you’re managing everyday IT issues yourself then that’s time you are NOT spending running your business. Letting somebody else assist your staff means you can concentrate on growing your business.

Take Advantage of The Latest Technology
Whilst you may understand a thing or two about computers a Managed IT Support Provider lives and breathes new technology each day. Access to the latest hardware and software can provide a real competitive advantage for your business.

Increased Productivity
With the business owner free to concentrate on driving the business forward, the latest technology installed and functioning to its full potential and niggling IT issues a thing of the past your staff will be more productive, and a lot happier!